📄 TERMS AND CONDITIONS FOR ACADMIN ERP
Future Face Tech Pvt Ltd
These Terms and Conditions ("Terms") constitute a legally binding agreement between Future Face Tech Pvt Ltd ("Company", "We", "Us", or "Our"), a company incorporated under the laws of India, and the educational institution, organization, or individual user ("Client", "You", or "Your") accessing or using the Acadmin Education ERP Software (the "Platform").
By accessing, registering, or using Acadmin, the Institution (Client) and its authorized users, including administrators, staff, students, parents/guardians, and any other users invited or permitted by the Institution (collectively, "Users"), agree to be bound by these Terms. If You are entering into these Terms on behalf of an Institution, You represent that You have the legal authority to bind that entity. If You do not agree to these Terms, You must not access or use the Platform.
Acadmin is a cloud-based Educational ERP and campus management system provided as Software-as-a-Service (SaaS). It is designed to automate administrative and academic tasks through modules that may include, without limitation: Admission Management, Fees/Fee Collection, Result Management, Library Management, and Exam Management. Availability of specific modules, features, users, and usage limits depends on the Client’s selected plan, modules, quotation, and/or SLA (as applicable).
License & Usage
2.1. Subject to compliance with these Terms and payment of applicable fees, the Company grants You a non-exclusive, non-transferable, revocable license to access and use the Platform for Your internal educational and administrative purposes.
2.2. You shall not:
- Sublicense, sell, or lease the Platform to third parties.
- Reverse engineer, decompile, or attempt to extract the source code of the Platform.
- Use the Platform for any illegal or unauthorized purposes.
Payment & Subscription
5.1. Subscription Basis; Zero Upfront Investment: The Platform is typically provided on a subscription basis (recurring) and/or module-based pricing as per the signed Quotation, Order Form, or SLA. Any statement such as “Zero Upfront Investment on Hardware or Software” means that, where applicable, the Client is not required to purchase hardware or software upfront to use the cloud-based Platform; however, subscription fees, implementation charges, add-on/module charges, customization charges, and applicable taxes may still apply as agreed.
5.2. Fees: The Client agrees to pay applicable subscription fees, implementation charges, and any customization or add-on costs as specified in the signed Quotation or SLA.
5.3. Payment Terms: All payments are due as per the schedule mentioned in the invoice. Delayed payments may result in a temporary suspension of access to the Platform and/or termination as per these Terms and the SLA.
5.4. Taxes: All fees are exclusive of applicable taxes (e.g., GST), which shall be borne by the Client.
User Responsibilities
4.1. Account Security: The Client and its Users are responsible for maintaining the confidentiality of login credentials for all user roles (including Management, Staff, Students, and Parents/Guardians). The Client is responsible for all activities that occur under its accounts and User accounts.
4.2. Authorized Access: The Client must ensure that access is provided only to authorized Users and that Users use the Platform in accordance with these Terms and the Client’s internal policies.
4.3. Notifications: The Client must promptly notify the Company of any suspected unauthorized access, compromised credentials, or security incident relating to the Platform accounts.
4.4. Data Accuracy and Compliance: The Client is solely responsible for the accuracy, quality, and legality of data uploaded to the Platform and must ensure that its use of the Platform complies with applicable educational regulations and data protection laws.
Data & Privacy
5.1. Client Data: The Client retains all rights, title, and interest in the data provided to the Platform (e.g., student records, financial data). The Company acts as a "Data Processor" on behalf of the Client.
5.2. Usage Data: The Company may collect anonymized, aggregated technical data to improve the Platform’s performance and security.
5.3. Privacy Policy: The collection and processing of personal data are governed by the Acadmin Privacy Policy, which is incorporated herein by reference.
Intellectual Property
All rights, titles, and interests in the Acadmin Platform, including software, design, logos, and documentation, are the exclusive property of Future Face Tech Pvt Ltd. Nothing in these Terms shall be construed as a transfer of intellectual property rights to the Client.
Service & Support
7.1. Uptime: The Company strives to provide 99.9% uptime for the cloud-based services, excluding scheduled maintenance.
7.2. Support: The Company provides 24/7 telephonic support and also provides support via email. While we aim for quick implementation and support, resolution times may vary based on the complexity of the issue.
7.3. Maintenance and Updates: The Company may deploy updates, patches, bug fixes, and new releases to improve performance, security, or functionality. Scheduled maintenance may result in limited interruptions. Where feasible, the Company will make reasonable efforts to provide advance notice of scheduled maintenance.
Third-Party Integrations
Acadmin may integrate with third-party tools (e.g., Payment Gateways, Biometrics, SMS Gateways). The Company is not responsible for the performance or security of these third-party services. The Client’s use of such integrations is subject to the third party's terms and conditions.
Termination
9.1. Term: These Terms remain in effect for the duration of the subscription period.
9.2. Termination for Convenience: Either party may terminate the agreement by providing written notice as per the period specified in the SLA.
9.3. Termination for Cause: The Company may terminate or suspend access immediately if the Client breaches these Terms, fails to pay fees, or engages in fraudulent activity.
9.4. Post-Termination: Upon termination, the Client shall have thirty (30) days to download their data, after which the Company may delete all Client data from its active servers.
Limitation of Liability
To the maximum extent permitted by law, Future Face Tech Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages, including loss of data or revenue, arising out of or in connection with the use of the Platform. Our total liability for any claim shall not exceed the amount paid by the Client to the Company in the six (6) months preceding the claim.
Indemnification
The Client agrees to indemnify and hold the Company harmless from any claims, losses, or damages resulting from the Client’s misuse of the Platform, violation of these Terms, or infringement of any third-party rights.
Changes to Terms
The Company reserves the right to modify these Terms at any time. We will notify Clients of significant changes via the Platform interface or email. Continued use of the Platform after such changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Contact Us
Future Face Tech Pvt Ltd
📞 +91 83031 72921
🌐 https://www.acadmin.in/
